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ICT Access and Usage by Households and Individuals
ICT Access and Usage by Households
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TiVA 2021: Principal Indicators
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ICT Access and Usage by Businesses
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Indicator [59 / 60]
Breakdowns [17 / 17]
Time [18]
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Indicator
A1: Persons employed regularly using a computer in their work (%)
A2: Businesses with a broadband connection -includes both fixed and mobile (%)
A2A: Businesses with a wired or fixed wireless broadband connection (%)
A2B: Businesses with a mobile broadband connection (%)
A3A: Businesses with a broadband download speed less than 2 Mbit/s (%)
A3B: Businesses with a broadband download speed at least 2 Mbit/s but less than 10 Mbit/s (%)
A3C: Businesses with a broadband download speed at least 10 Mbit/s but less than 30 Mbit/s (%)
A3C1: Businesses with a broadband download speed less than 30 Mbit/s (%)
A3D: Businesses with a broadband download speed at least 30 Mbit/s but less than 100 Mbit/s (%)
A3D_E: Businesses with a broadband download speed at least 30 Mbit/s (%)
A3E: Businesses with a broadband download speed at least 100 Mbit/s (%)
A3F: Businesses with a broadband download speed at least 100 Mbit/s but less than 500 Mbit/s (%)
A3G: Businesses with a broadband download speed at least 500 Mbit/s but less than 1 Gbit/s (%)
A3H: Businesses with a broadband download speed at least 1 Gbit/s (%)
A4: Persons employed using a computer with Internet access (%)
A5: Persons employed using an Internet-enabled portable device (%)
B1: Businesses with a website or home page (%)
B2: Businesses with a website allowing for online ordering or reservation or booking (e.g. shopping cart) (%)
C3A: Businesses using ERP (Enterprise Resource Planning) software (%)
C3B: Businesses using CRM (Customer Relationship Management) software (%)
C3C: Businesses using EDI (Electronic Data Interchange) (%)
C3D: Businesses using RFID (Radio Frequency Identification) technology (%)
C4: Businesses sharing electronically SCM information with suppliers and customers (%)
D1: Businesses receiving orders over computer networks (%)
D1A: Businesses receiving orders via EDI-type messages (%)
D1B: Businesses receiving orders through the Internet (%)
D2: Orders received over computer networks (%)
D2A: Orders received via EDI-type messages (%)
D2B: Orders received through the Internet (%)
D2B1: Orders placed through the Internet by households/individuals (%)
D2B2: Orders placed through the Internet by other enterprises and government (%)
D7: Businesses placing orders (i.e. making purchases) over computer networks (%)
D8: Orders placed over computer networks (%)
E3: Businesses experiencing ICT Incidents (security breaches) (%)
E7: Businesses with formal policy to manage ICT privacy risks (%)
F1: Businesses using the Internet to interact with public authorities (%)
F1A: Businesses using the Internet to issue/send invoices (electronic or paper) to public authorities (%)
G3: Businesses purchasing cloud computing services (%)
G3A: Businesses purchasing cloud computing services: E-mail (%)
G3B: Businesses purchasing cloud computing services: Office software (%)
G3C: Businesses purchasing cloud computing services: Finance or accounting software (%)
G3D: Businesses purchasing cloud computing services: Customer Relationship Management (CRM) software (%)
G3E: Businesses purchasing cloud computing services: Hosting of databases (%)
G3F: Businesses purchasing cloud computing services: Storage of files (%)
G3G: Businesses purchasing cloud computing services: Computing power to run own software (%)
G7: Businesses having performed Big data analysis (%)
G7A: Businesses having performed Big data analysis only with own employees (%)
G7B: Businesses having performed Big data analysis only with external service provider (%)
G7C: Businesses having performed Big data analysis with both own employees and external service provider (%)
G12: Businesses using 3D Printing technology (%)
G13: Businesses using Internet of Things (IoT) (%)
G14: Businesses using Artificial Intelligence (AI) (%)
H1: Businesses which employ ICT specialists, within the last 12 months (%)
H3: Businesses which provided any type of training to develop ICT related skills of the persons employed, within the last 12 months (%)
H3A: Businesses which provided any type of training to develop ICT related skills for ICT specialists, within the last 12 months (%)
H3B: Businesses which provided any type of training to develop ICT related skills for persons employed not ICT specialists, within the last 12 months (%)"
H4: Businesses that offered positions for ICT specialist, within the last 12 months (%)
H5: Businesses that offered positions for ICT specialist, within the last 12 months, that were difficult to fill (%)
K1: Businesses using social media (%)
Breakdowns
All businesses (10 persons employed or more)
Businesses by size
Large (250 employees and more)
Medium (50 to 249 employees
Small (10 to 49 employees)
Businesses by industry
Manufacturing
Construction
Wholesale trade, except of motor vehicles and motorcycles
Retail trade, except of motor vehicles and motorcycles
Transportation and storage
Accommodation and Food and beverage service activities
Information and communication
Financial and insurance activities
Real estate activities
Professional, scientific and technical activities
Administrative and support service activities
Time
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
Country
Australia
..
..
(
B
D
)
1.85
(
D
)
3.40
(
D
)
3.64
(
D
)
3.04
(
D
)
4.30
(
D
)
2.66
(
D
)
4.07
(
D
)
6.42
(
D
)
5.86
(
D
)
5.08
(
D
)
3.54
7.18
(
B
)
37.59
57.32
..
..
Austria
..
..
..
..
..
46.36
65.09
57.61
65.71
74.44
77.14
76.22
80.51
(
B
)
78.05
79.80
80.89
85.22
87.21
Belgium
..
..
..
..
..
28.83
29.29
35.52
56.95
65.72
67.06
74.16
73.33
(
B
)
71.70
73.98
79.01
..
..
Canada
..
..
..
..
..
..
..
..
..
..
..
..
..
..
(
B
D
)
18.90
..
(
D
)
19.10
..
Colombia
..
..
..
(
D
)
0.42
(
D
)
0.55
(
D
)
1.82
(
D
)
2.27
(
D
)
10.83
(
D
)
12.73
(
D
)
13.94
(
D
)
12.96
(
D
)
13.32
(
D
)
14.05
(
D
)
14.03
(
B
D
)
2.76
..
..
..
Czech Republic
..
..
..
..
..
18.35
25.03
28.66
..
56.22
57.18
77.42
79.44
(
B
)
82.80
82.55
90.09
88.50
89.59
Denmark
..
..
..
..
..
43.21
47.10
49.14
56.70
83.24
85.46
88.25
92.42
(
B
)
94.00
94.84
..
..
..
Estonia
..
..
..
..
..
8.66
47.58
49.57
48.01
69.72
69.45
75.32
74.32
(
B
)
77.36
80.39
85.12
..
87.09
Finland
..
..
..
..
..
68.18
77.41
87.07
92.24
90.70
92.23
94.23
94.27
(
B
)
94.77
96.48
98.18
97.91
..
France
..
..
..
..
..
27.50
59.93
57.25
61.08
65.27
64.40
61.56
64.93
(
B
)
65.55
66.93
67.61
70.04
..
Germany
..
..
..
..
..
21.90
57.46
49.98
67.52
64.75
65.33
65.65
66.40
(
B
)
65.04
64.88
66.63
71.81
87.16
Greece
..
..
..
..
..
6.36
..
8.77
9.63
37.63
43.48
47.51
47.30
(
B
)
50.64
56.22
57.75
56.95
68.51
Hungary
..
..
..
..
..
21.59
37.71
34.58
49.47
58.63
63.99
68.81
69.90
(
B
)
70.87
70.41
76.24
78.48
80.04
Iceland
..
..
..
..
..
43.20
..
75.72
75.42
78.73
..
..
..
..
..
..
..
..
Ireland
..
..
..
..
..
35.59
45.99
47.25
60.57
62.78
69.05
68.00
67.59
(
B
)
71.88
78.25
79.33
81.63
81.26
Israel
..
..
..
..
..
..
..
..
..
..
..
..
..
..
..
47.95
..
..
Italy
..
..
..
..
..
18.59
46.96
48.12
49.77
59.98
63.27
63.76
70.90
(
B
)
60.53
62.37
62.56
64.29
..
Latvia
..
..
..
..
..
11.69
23.10
17.18
30.79
44.91
62.06
66.54
73.41
(
B
)
60.16
61.31
74.66
74.67
88.12
Lithuania
..
..
..
..
..
20.06
49.13
51.33
53.21
53.35
64.53
72.45
82.09
(
B
)
86.10
85.69
..
..
93.74
Luxembourg
..
..
..
..
..
19.80
26.87
40.28
42.19
66.60
65.40
66.29
67.37
(
B
)
70.66
73.57
76.69
76.86
78.25
Mexico
..
..
..
(
D
)
17.01
..
..
..
(
D
)
19.00
..
..
..
..
..
..
..
..
..
..
Netherlands
..
..
..
..
..
28.14
40.78
54.61
67.37
66.47
74.79
72.96
79.09
(
B
)
63.50
63.94
67.79
63.55
80.15
New Zealand
..
..
..
..
..
..
..
..
..
32.83
..
36.81
..
28.07
..
28.14
..
..
Norway
..
..
..
..
..
39.09
52.72
54.11
52.27
74.81
74.61
72.61
70.51
(
B
)
70.60
72.40
71.22
82.26
87.97
Poland
..
..
..
..
..
20.77
24.28
36.12
44.04
60.99
61.46
64.71
69.52
(
B
)
67.75
76.25
78.29
78.63
91.85
Portugal
..
..
..
..
..
24.67
38.59
47.64
53.93
65.65
67.61
69.64
70.47
(
B
)
66.68
66.79
67.14
68.52
85.70
Slovak Republic
..
..
..
..
..
35.69
38.40
31.01
42.74
61.75
64.97
61.35
72.75
(
B
)
70.55
62.79
64.36
70.31
68.61
Slovenia
..
..
..
..
..
31.06
49.67
61.26
64.15
70.63
76.29
78.20
80.78
(
B
)
78.96
82.70
85.61
91.55
90.11
Spain
..
..
..
..
..
35.23
47.36
61.64
70.97
75.93
77.93
80.18
79.77
(
B
)
67.35
71.39
73.69
77.95
87.33
Sweden
..
..
..
..
..
54.78
67.45
72.18
71.85
75.91
78.77
79.10
78.24
(
B
)
79.09
87.51
..
..
97.69
Switzerland
..
..
..
..
..
..
..
..
..
..
(
B
D
)
66.30
..
(
D
)
77.34
..
..
..
..
..
Türkiye
..
..
..
..
..
15.62
..
..
..
..
66.86
55.69
65.64
(
B
)
83.78
70.48
..
..
86.38
United Kingdom
..
..
..
..
..
35.25
51.36
56.78
57.62
64.73
..
67.98
..
(
B
)
58.10
60.35
..
..
..
Brazil
22.80
3.50
3.30
4.50
9.50
14.50
41.80
38.50
41.30
41.70
41.70
..
(
D
)
45.50
..
44.61
..
47.93
..
Bulgaria
..
..
..
..
..
8.78
33.57
25.41
33.29
46.83
44.74
41.25
51.39
(
B
)
44.97
46.45
52.88
58.38
78.09
Croatia
..
..
..
..
..
32.14
41.47
43.90
54.34
63.76
80.15
80.22
83.37
(
B
)
84.80
86.02
85.92
86.90
..
Romania
..
..
..
..
..
8.24
15.32
..
17.80
44.04
43.90
45.34
51.45
(
B
)
51.44
57.88
62.89
71.74
76.19
Legend:
B
Break
D
Difference in methodology
Data extracted on 22 Mar 2023 02:23 UTC (GMT) from
OECD.Stat
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